Skip to content

Every trade has its own questions.

From silver jewelry to the car repair shop, the kind of questions customers write in each trade. The AI Employee answers each one from that business's own information.

Boutique and fashion

A customer and her friend peeking out laughing from a fitting room curtain

The customer writesdoes this shirt show through, i'm thinking of the white oneSays how thick the fabric is and whether it has a lining, and tells her plainly whether the white one shows through.
The customer writesis the color like in the photo, it looks pink on my screenGives the color's name from the product card (dusty rose) and sends a photo of it taken in daylight.
The customer writesdo you have a shop, i'd like to come and try it onShares your shop's address and opening hours, and tells her whether the model she wants to try is in that shop.

Silver jewelry

A fine-chain silver bar necklace on white linen

The customer writesis it 925 silver, will it tarnishDoesn't hide that 925 silver can tarnish over time. Points to the rhodium-plated models and the care that slows tarnish down.
The customer writescan you put the é and ñ on a name necklaceMakes clear that accented letters, é and ñ included, can go on the necklace. Has the customer spell the name letter by letter to confirm, and reminds her before the order that personalized pieces can't be returned.
The customer writesit's a gift, no price inside the box pleaseExplains that you put no invoice or price tag in the box and the invoice is e-mailed to the buyer, then notes "gift box, no price" on the order.

Cosmetics

A woman with a towel on her head, looking at the red lipstick in her hand

The customer writesi have olive skin, which shade of the foundation would workSuggests the shades that suit olive skin. If she is torn between two close ones, talks her through how they differ.
The customer writesis it authentic, i've seen fakes of this one onlineConfirms the product comes from the official distributor, shows where the batch code is on the box, and adds the expiry date of the stock.
The customer writesi opened it but it didn't suit my skin, can i return itKindly explains that opened products can't be returned for hygiene reasons. If it is still sealed, writes out step by step how to return it.

Specialty coffee

A moka pot on the stove next to a jar of ground coffee

The customer writesi don't have a grinder, can you grind it for a french pressYour coffee is ground to order for each brewing method, so it notes a coarse grind for French press on the order.
The customer writesnothing sour please, i drink it with milk, which one should i getSuggests one of your full-bodied, low-acid beans that goes well with milk.
The customer writesthe bag arrived all puffed up, is the coffee offExplains that a swollen bag is normal: freshly roasted coffee gives off carbon dioxide for a few days, and the valve on the bag is there to let it out. If the bag arrived torn, it passes this on to your team.

Home textiles

A linen curtain falling to the floor in a bright room

The customer writesmy mattress is 14 inches deep, will the fitted sheet fitSays up to what mattress depth the fitted sheet fits, and shows the deeper model if it won't.
The customer writesmy window is 8 ft wide, how much curtain fabric do i needWorks it out from your fullness ratio: at 2.5 times the width that's 20 feet. Asks for the drop too, since the curtain is cut and hemmed to that length.
The customer writesdo the towels shed in the first washPoints out that a little lint in the first washes is normal, and advises no fabric softener so the towel keeps absorbing well.

Phone accessories

A wireless earbud case open on a white surface with the earbuds inside

The customer writeswill the 15 pro case fit a regular 15A 15 Pro case won't fit a regular 15 because the cameras sit differently. Shows the cases made for the regular 15 instead.
The customer writeswill a 65w charger damage my phoneExplains plainly that, however strong the charger, the phone only charges at the speed it supports, and recommends a cable that fits the phone.
The customer writesthe screen protector arrived cracked, the box was crushed tooAsks for a photo of the crack, sends a new one under your shipping-damage policy and lets your team know.

Kids' clothing

A cream top and shorts, a wooden toy camera and sandals laid flat on a white sheet

The customer writesmy son is 2 but tall, should i get the 3TAsks the child's height in inches and says which size fits that height.
The customer writesdo the romper's snaps open at the bottom, so diaper changes at night are easyDescribes where this model's snaps open, and also shows the ones that open between the legs.
The customer writesmy friend is about to give birth, which month size should i getSuggests 0-⁠3 months for a baby on the way, and says a few pieces in 3-⁠6 months will be worn longer. Adds that, under your policy, it can be exchanged after the birth.

Honey and olive oil

An unlabeled square glass bottle of olive oil on a wooden board with basil and tomatoes

The customer writesthe honey has crystallized, is it fakeCalmly explains that real honey crystallizes over time, describes how to soften the jar in warm water and sends the lab report.
The customer writeswhat's the olive oil's acidity, is it early harvestGives the oil's acidity and whether it is early harvest, and makes clear that the peppery bite of early harvest is not a fault.
The customer writeswhere are your bees, which flowers is the honey fromPasses on which mountain meadow your hives are in, which flowers the honey comes from and which month it was extracted.

Stays

Two hikers laughing at a wooden table on the terrace of a mountain house

The customer writescan we come friday evening and leave the next dayReminds her of your two-night minimum at weekends, and shows the houses available on weekdays for a single night.
The customer writesif we pay the deposit and then can't come, do we lose itSpells out your cancellation policy: up to 14 days before check-in the deposit is refunded. After that there is no refund, but up to 7 days before check-in the booking can be moved to another date. In the last 7 days the date can't be changed either.
The customer writesour dog is coming too, do you charge for itLists the houses that take dogs, noting next to each one whether the fee is per night or one-off.

Clinic

A dentist showing the x-ray on the screen to a patient in the chair

The customer writeshow much is an implant, does the price change if a bone graft is neededGives the implant's price range and states the added cost if a bone graft is needed. Since the exact plan comes after the CT scan, it offers a time for the examination.
The customer writesi have dental insurance, are you in networkLists the insurers you are in network with. Says up front that your benefits are checked with the insurer on the day of the visit, and that what is covered for the treatment becomes clear once the insurer reviews it.
The customer writesmy daughter is 6 and very scared of the dentistBooks the first visit with your dentist who works with children, at an hour when the clinic is quiet.

Hair salon

A bearded hairdresser cutting a client's long hair in a warm salon

The customer writesmy wedding is in september, do you do a trial for bridal hairStates the trial's price and how many days before the wedding you do it, and books the wedding morning in the calendar.
The customer writesmy color came out orange somewhere else, do you do correctionsAsks for a photo of the hair as it is now. Color correction can take a long time, so it books your color-correction stylist with enough time set aside.
The customer writeshow much to color my hair, it's longGives the price by hair length from your list, and shows the price difference between roots only and full color.

Massage and spa

A smiling woman with her eyes closed on a massage table

The customer writesit's my mom's birthday, can i buy a gift cardGives the gift card's price, explains how it is used and asks whose name should go on it.
The customer writesi have a herniated disc, can i have a massageExplains from your guidelines which massages are done with a herniated disc and which are not, and asks your therapist when it isn't sure.
The customer writesis there a discount if i buy a 5-⁠session packagePresents the packages with their prices from your list. Never promises a discount that isn't on it.

Pilates

Three people stretching on mats in a bright studio

The customer writesi've never been on a reformer, can i go straight into a group classLets her know that at your studio the first classes are one to one and the group comes after, then writes the open times for an intro class.
The customer writescan i freeze my package for two weeks, i'm going on vacationTells her, under your policy, how many weeks a package can be frozen and how many days ahead a freeze must be requested, then works out and writes the new end date.
The customer writesany space in the 7 PM classSays how many spots are left in that class. If it's full, offers the nearest class.

Custom cakes

Colorful macarons on a pale green plate with rose petals

The customer writesis it fondant or cream, the kids won't eat fondantSends photos of the designs you can make in cream, and points out the ones that need fondant.
The customer writeshow much is the deposit, how early should i orderSays what your deposit is and how many days ahead you take orders at the latest.
The customer writesdo you make gluten-free, i have celiac diseaseIntroduces your gluten-free cake, and kindly explains that flour is used in the same kitchen, so there is a risk of cross-contact and the cake is not safe for celiac disease.

Florist

Yellow and white daffodils in a glass vase at a shop door

The customer writescan you deliver to a hospital, my sister just had surgeryClarifies whether you leave flowers at that hospital in the room or at the front desk, and asks for the sister's name and room number.
The customer writescan you write a name on the cardTakes the card note, writes it into the order and lets your team know.
The customer writesit's a surprise, please don't call her before deliveryLeaves a note for your courier: no call ahead, the flowers arrive at the door as a surprise.

Weddings and events

A garden wedding set up under white and gold awnings

The customer writescan i get a price for the first saturday in juneSays whether the date is free and asks how many guests there will be.
The customer writesit will be 150 people, is the food includedLists which packages include food, and gives a price for 150 guests.
The customer writeswhat happens if it rainsExplains that if it rains you put up the awning or move the party into the hall, and how many hours ahead you decide.

Carpenter

A carpenter in a leather apron planing a pale board on the workbench

The customer writescan you make this table 72 inchesSince you make to measure, gives the price for 72 inches from your list and adds the lead time.
The customer writesis it solid wood or mdfSets out plainly which pieces are solid wood and which are veneered.
The customer writesdo you deliver to Tacoma, is assembly includedWorks out the delivery and assembly fee for Tacoma, and tells the customer which day your team can come.

Auto repair

A mechanic leaning over a car's engine in a workshop

The customer writesmy car is due for inspection, do you do a check firstWrites the price of your pre-inspection check and how long it takes, and puts the time the car comes in into your calendar.
The customer writeshow much is a brake pad change, are the parts OEMGives the price from your list, compares OEM and aftermarket parts and shows the labor separately.
The customer writeswhen will my car be readyAsks your mechanic. Lets the customer know itself once the car is ready.

Take the first step for your business.

A free 15-minute call. I'll call you, listen to your business, and together we'll work out how the AI Employee fits it.

Okan Sirkeci

Okan SirkeciCo-founder · Artifex AIAbout